Kinexions 2026 showcases Kinaxis’s AI strategy for customers
Nucleus attended Kinexions 2026 in Las Vegas, where Kinaxis highlighted the expanded use of agentic AI in response to growing concerns about the loss of institutional knowledge as experienced practitioners retire and workforce expertise declines. To better address this challenge, Kinaxis introduced its forward deployment engineering (FDE) Motion, which involves Kinaxis engineers working directly with customer teams to capture operational expertise and translate fragmented knowledge into standardized, repeatable workflows. This year, Kinaxis’s focus appears to be on co-developing agentic AI workflows that capture operational expertise, translate knowledge into planning and execution processes, and further reduce the barriers organizations face when moving AI from experimentation to production environments. As agentic AI moves across business functions, software ROI is increasingly measured by the decisions and workflows it enables rather than by the number of users accessing it, challenging traditional seat-based pricing models. However, measuring and attributing ROI across variable workflows, compute requirements, and business outcomes remains an industry-wide challenge. By embedding expertise directly into customer workflows, Kinaxis is helping organizations drive value by bridging the gap between tribal knowledge and scalable, AI-driven execution.