THE BOTTOM LINE

Microsoft Dynamics 365 with analytics returns $21.31 per dollar spent

Nucleus found that customers successfully deploying Microsoft Dynamics 365 for CRM and an analytics technology solution can receive combined benefits of $21.31 per dollar spent. This means that beyond the $16.97 per dollar that customers can receive from Dynamics alone, they can expect $4.34 per dollar in additional benefits from the analytical capabilities. Customers who control the implementation costs and stay on-schedule can benefit further.