THE BOTTOM LINE

NexJ ROI case study: Anonymous

A global financial services firm deployed NexJ to replace its aging Oracle Siebel applications, which were no longer effective tools for the sales team. Nucleus found that the project enabled the bank to improve technology management by moving to a modern platform that could support new communication channels with embedded analytics and insights. With the new application, the bank was able to increase data capture by 25 percent. Key benefits included reduced technology costs, increased sales and manager productivity, reduced administrative overhead, and increased customer satisfaction.