ROI case study: Trintech Frontier at FORUM Credit Union

FORUM Credit Union, a member-owned financial institution, achieved a 140 percent ROI and a 9.6-month payback period after expanding its use of Trintech Frontier and migrating the platform from an on-premises deployment to the cloud. Before the project, the credit union’s five certification preparers relied on paper-based workflows, the Altair Monarch file-conversion utility, which cost $10,000 per year, and an on-premises system that had fallen multiple versions behind. Following the broader Frontier buildout and cloud migration, FORUM eliminated its Altair Monarch subscription, avoided two additional full-time accounting hires, and reduced monthly certification preparation time per employee by 75 percent. FORUM’s six-person accounting department now supports a balance sheet nearly three times the size it managed at the time of the original deployment. Overall, the expanded Frontier deployment and cloud migration generated $185,330 in average annual benefits.