ROI case study: UKG Pro at XKIG
XKIG, a provider of critical infrastructure services, achieved a 155 percent ROI upon implementing UKG Pro, recovering its investment in the technology less than one year after going live. Prior to the UKG Pro deployment, the organization faced complexities in managing a large, distributed frontline workforce, including labor shortages, high frontline turnover, and challenges in meeting safety and compliance requirements. Beneath this, fragmented HR processes and technology environments across subsidiaries hindered visibility and efficiency. Upon consolidation through UKG Pro, XKIG was able to eliminate the costs of its subsidiaries’ previous platforms and drive substantial efficiencies across its recruiting, onboarding, and training functions. Subsequently, the ability to more effectively screen, train, and meet the immediate needs of employees resulted in a seven percent reduction in frontline turnover by the second year of deployment. Nucleus found that across these areas, XKIG drove an average annual benefit of more than $2.2 million, with the ROI expected to incrementally improve as UKG Pro’s use is expanded to its third subsidiary.