THE BOTTOM LINE
Wind River deployed Salesforce Sales and Service Cloud in order to replace an older system with limited functionality and on-premise constrictions. The company wanted to consolidate its shared data while streamlining applications for sales and service employees within a cloud-based model. Nucleus found that the change to Salesforce increased productivity, accelerated time to value, and streamlined customer service.
– Increased productivity for sales personnel by more than 10%.
– Reduced ongoing technology costs.
– Accelerated employee onboarding through faster training.