Salesforce Desk.com ROI case study: DealerFire

June 2, 2014 - ROI Case Studies O112

2014 ROI AWARD WINNER!

DealerFire, a specialized Web design and Internet marketing firm, deployed Salesforce Desk.com to support allocation and tracking of all its client activities. Nucleus found the cloud application and its customer self-service portal enabled DealerFire to grow its business through greater productivity, greater visibility, and greater client satisfaction.

ROI: 1262%
Payback: 6 weeks
Average annual benefit: $64,629