Salesforce Desk.com ROI case study: DealerFire
2014 ROI AWARD WINNER!
DealerFire, a specialized Web design and Internet marketing firm, deployed Salesforce Desk.com to support allocation and tracking of all its client activities. Nucleus found the cloud application and its customer self-service portal enabled DealerFire to grow its business through greater productivity, greater visibility, and greater client satisfaction.
ROI: 1262%
Payback: 6 weeks
Average annual benefit: $64,629