Salesforce Lightning ROI case study: Aspect

2018 ROI AWARD WINNER! Aspect upgraded its Salesforce Sales Cloud to Lightning to modernize its user experience and drive greater adoption. Nucleus found that the project enabled the company to increase sales, reduce user help-desk demands, and increase visibility across the organization to improve customer engagement.
ROI: 636%
Payback: 2 months
Average annual benefit: $2,095,550