Salesforce Lightning ROI case study: Insurance Company

October 19, 2018 - ROI Case Studies S159

The company deployed Salesforce Lightning to upgrade the functionality of its existing Sales Cloud deployment. It used Lightning to enable faster data exploration and automated repeated processes across the complete sales cycle to enable more efficient and optimized sales operations. The primary benefits achieved as a result of the deployment included an increase in general user productivity facilitated by more streamlined data search, and an additional increase in administrator productivity from completing reports 25 percent faster which saved admins an average of 3 hours per week.