Simplify chat AI with IBM Watson Assistant

August 21, 2023 - Research X154

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Nucleus interviewed multiple IBM Watson Assistant users and found the enterprise conversational AI platform enhanced application performance, optimized resource allocation, and improved business agility for organizations. Notably, IBM Watson Assistant delivers savings of 20 to 25 percent compared to building and integrating a custom solution, and was found to have a TCO of over 15 percent less than competitors. In the evolving landscape of LLM integrations within businesses, there’s a marked shift towards embracing managed conversational AI platforms; IBM Watson Assistant exemplifies this trend, offering organizations a dual advantage: the platform not only opens avenues for fresh revenue generation but also optimizes and reduces operational expenditures.

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