Skillsoft ROI case study: Mercy Technology Services

2016 ROI AWARD WINNER! Mercy Technology Services (MTS), the IT arm of a Midwest Catholic health care system, was contending with an underutilized and underequipped solution for learning. As the outgoing technology’s replacement, Skillport – a product by Skillsoft – furnished MTS with considerably more (and more relevant) content, as well as a far more intuitive, navigable user interface (UI). The combination of these factors significantly increased system usage and brought major related savings attributable to avoided costs and productivity improvements.
ROI: 526%
Payback: 2.4 months
Average annual benefit: $1,760,861