Technology in Government : Case studies of 8 exceptional deployments

State and local governments must support the growing safety and security needs of its citizens with shrinking resources, and many are doing so by employing technology. In years of examining government technology projects, Nucleus Research analysts have identified a number of winning strategies for governments in areas such as business analytics and customer relationship management. This research highlights the strategies of eight government organizations that deployed technology to achieve significant returns – while delivering greater services to constituents.