The state of the ECM market: 2018

January 23, 2018 - Research S16

Enterprise Content Management (ECM) as we know it today will be unrecognizable in five years as ECM becomes integrated with or embedded in other business process tools. Vendors who wish to remain competitive will need to expand the usability and functionality of their ECM solutions by innovating and adding additional services, merging with enterprise self-service solutions, or acquiring other companies.