The value of composability in CRM

May 30, 2024 - Research Y66

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Nucleus interviewed Creatio customers to determine the benefits delivered by the no-code CRM platform and found organizations experienced a 40 percent average reduction in technology customization costs. Additional benefit areas include a 48 percent productivity increase, resulting in a six percent increase in revenue generation. By facilitating rapid adaptability and development of custom functionality, Creatio’s low and no code capabilities reduce the need for external IT support resulting in lower TCO. In an environment that demands agile, scalable CRM solutions, Creatio stands out for its operational agility and potential to drive revenue growth, presenting itself as a strong choice for organizations with a customer-centric focus that requires tailored functionality.

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