The value of Epicor in the mid-market

June 21, 2022 - Research W99

Nucleus interviewed multiple mid-market Epicor customers and found the Enterprise Resource Planning (ERP) platform reduced users’ operational costs while increasing business agility and productivity. Reported benefits include a 50 percent reduction in technical support issues due to EpicCare services, support for multinational cloud deployment, and the avoidance of third-party software costs. Epicor offers specialized solutions, such as Manufacturing Execution System (MES) and Internet of Things (IoT) functionality, to unify shopfloor solutions under one roof. With a configurable, end-to-end ERP platform, Epicor is well suited to drive operational efficiency and consistency across the disparate departments and global offices of mid-market businesses.