THE BOTTOM LINE
A company deployed Top Image Systems’s eFLOW to replace its existing capture solution. Nucleus found that using eFLOW enabled the company to increase productivity by reducing the manual intervention required to classify and deliver mail as it is captured. The company was also able to increase the speed of delivery of information to business units, processing more than 90 percent of mail the day it is received. The increased speed created greater customer satisfaction by increasing company responsiveness to customer inquiries.
Payback: 4 months
Average annual benefit: €1,147,087