WFM returns $12.24 for every dollar spent

February 4, 2021 - Research V21

As the economy remains in flux, and bottom lines tighten, organizations are being required to do more with less. A major part of this has been layoffs and hiring freezes, resulting in a need for fewer employees to do the same amount of work. The only way for organizations to achieve this is through expanded productivity from workforce management software. In a review of ROI case studies published on WFM deployments since 2016, Nucleus found that WFM pays back an average of $12.24 for every dollar spent, with an average payback period of just under 5 months.