THE BOTTOM LINE

WFM Technology Value Matrix 2017

To comply with difficult-to-follow employment law, employers are benefitting from the maturation of highly capable single-suite options for workforce management (WFM), in the cloud. This year, Ceridian is again the overall Leader in this regard as industry stalwarts ADP and Kronos fall behind in innovation and struggle to present truly modern technology for WFM. At the same time, functionality for scheduling and time and attendance from JDA and WorkForce Software is emerging as a necessary best-of-breed point solution in WFM for the employers whose complex needs call for it.