THE BOTTOM LINE

WFM Technology Value Matrix 2018

This year’s Workforce Management (WFM) Value Matrix reveals that legacy players Kronos and ADP have little brand equity left to mask their users’ mounting dissatisfaction. Against this backdrop, Ceridian has gone public with the best combination of functionality and usability found in this report, and SumTotal Systems and Infor have advanced farther into the Leader quadrant. As JDA, WorkForce Software, and new entrant Replicon prove specialization remains inescapable in WFM, Infor and new entrant Ramco Systems have identified the epicenter of human capital management (HCM) as the fulcrum to unify the enterprise.