ZohoDay updates 2022
At the ZohoDay 2022 conference, the vendor unveiled several upcoming announcements centered around improving the experience of both end users and their customers. Zoho also revealed portions of its product roadmap moving into the later half of 2022 and early 2023. As SMBs currently leveraging various Zoho products scale, and with the vendor’s plans to expand into the enterprise market, Nucleus expects Zoho to continue developing new products that broaden the capabilities of its offerings into additional business verticals. Nucleus spoke with customers at the conference, and found that primary benefits tied to the implementation of Zoho products focused on improvements in departmental efficiency, cost savings from avoided IT involvement, and ease of adoption resulting from overall ease of use of the platform.