Communication synergy with Episys

June 6, 2014 - Research O94

Growing access to information through digital and mobile channels means that companies are increasingly challenged to engage with customers, manage their in-store and digital brand, and provide product and pricing information quickly and consistently across all channels to keep consumers engaged with the brand and its products. This growing access means that customers require consistency in the information that they are receiving regardless of the channel. The Episys Enterprise Communication Suite utilizes an omnichannel approach to enable companies to communicate with consumers and employees across all channels through a single solution, increasing customer brand engagement and employee productivity.