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Ian is a recognized expert on the return on investment (ROI) and total cost of ownership (TCO) analysis of technology and has written and presented extensively on a range of organizational topics and the importance of matching technology to business organizational objectives.

Time for some changes at

October 29, 2019

I know I’m not the only one who has started to notice the growing problem with Amazon. AWS is doing well, despite losing the US Defense contract to Azure, and Alexa is certainly good enough to turn my lights on and off, but — the shopping site — is starting to show a critical…

Oracle’s Cloud Journey Can Withstand Hurd’s Departure

September 17, 2019

For more mature enterprise technology companies, the path from on-premise to the cloud has been challenging — a unique, nonlinear journey that each vendor has achieved with varying degrees of success. Oracle’s transition has been no different — and while the company no longer breaks down its cloud vs. on-premise revenues with any granularity, the…

Blockchain for the Supply Chain: Are we there yet?

August 13, 2019

Earlier this month, IBM announced its latest Blockchain pilot, the clumsily-named “Trust Your Supplier.”  IBM has both lofty and modest goals for the program. First, shooting for the stars: Trust Your Supplier will “improve supplier qualification, validation, onboarding and life cycle information management.” Most specifically, it purports to improve the most cumbersome, manual tactics of…

Apple’s Fading Glory, Boring Products and Enterprise Indifference

July 30, 2019

Looking at its past few quarters, it’s clear Apple’s stratospheric trajectory has flattened. Admittedly, most companies would kill to have results like these, but clearly, Apple isn’t most companies. Is Apple still the “it” company? No, and it hasn’t been for some time. The company is transitioning from hardware-first to leading with the services and…

CES and our Obsession with Shiny Objects

January 9, 2019

[IanInsights] – The Consumer Electronics Show or CES has become an annual ritual for tech geeks and gadget aficionados to kick off the New Year. Starting as a spin-off from the Chicago Music Show in 1967, the massive trade conference has grown, introducing many consumer technology firsts, such as the home VCR, many iterations of personal…

The Incredible Shrinking Productivity Benefits of Slack

December 3, 2018

[IanInsights] – Slack has got to be the single worst brand name I’ve ever heard, especially for a productivity app. Or so I thought when I first heard about the collaboration tool. Finding out that Slack is an acronym for ‘Searchable Log of All Conversations and Knowledge’ didn’t change my view of the lousy marketing for…

The ROI of Philanthropy: The 6% Bump

November 19, 2018

[IanInsights] – We all know it’s good for companies to give back to their communities and help worthy causes, but who knew social responsibility and philanthropic efforts could be so good for business? I mean, I’ve heard many marketers make the case for social responsibility to help strengthen the overall brand, but I’ve never seen any…

IBM’s $34 Billion Distraction

November 8, 2018

[IanInsights] – Change the narrative. Flip the script. It’s Marketing 101 when a company is burdened with bad news. Politicians live or die by it. Companies that can change their narrative can often go on to reach new heights. Apple in 1997 and Ford in 2006 to name a few. And IBM under Lou Gerstner in…

The Rise of Human Capital Management

October 16, 2018

[IanInsights] – Unemployment is at its lowest point since 1969. Competition for top talent is intense now. In fact, filling positions is so tough for some companies, they’ve dropped requirements for college degrees. It’s no longer an employer’s market. Talent is now driving. (read more)

Breaking Down Enterprise Software’s Biggest Obstacle: Aligning Tech to Business (Not Business to Tech)

September 11, 2018

[IanInsights] – Since the dawn of the modern computing era, businesses have reacted to the latest and greatest technology advancements in hopes of gaining competitive advantage. We’ve seen numerous companies break out or fail spectacularly based on tech decisions. Retailers early to adopt e-commerce are mostly still around, for example while manufacturers that fumbled the supply…