Benefit Case Study: Zebra Workcloud at Office Depot

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Office Depot deployed Zebra Technologies’ Workcloud Workforce Optimization Suite to unify its scheduling and task management for more than 13,000 associates. The system replaced a legacy workforce management application and an internally-built task tool. Upon the implementation of Workcloud Task Management, the organization drove task compliance to 97 percent and increased on-time task completion by 42 percent. By reducing its overtime rate and eliminating the need for additional administrative positions, Office Depot realized $1.2 million in annual overtime savings and avoided more than $214,000 in extraneous headcount costs. Together, these benefits delivered over $1.4 million in yearly savings, improving financial predictability and reinforcing the long-term value of the Workcloud deployment. Automated workflows eliminated the need for multiple administrative roles, while reporting automation freed managers from daily manual Excel checks. By consolidating labor management and task execution in one Suite, Office Depot improved compliance, reduced labor costs, and reallocated staff to more strategic work.

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