Taking the Dark Cockpit to mobile devices

by Ian Campbell July 7, 2014
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Last year we started talking about the Dark Cockpit as an aspirational design model for enterprise software, and how software vendors should be investing in development that simplifies, focuses, and automates business tasks by using the intelligence of software (read the report). We’ve seen a number of vendors beginning to take the Dark Cockpit guidance to heart, with announcements of capabilities that deliver focused, actionable information to users in context. Salesforce.com’s announcement of Salesforce1 Mobile Reports and Dashboards is one. It’s a big step forward for Salesforce, who has typically relied on partners to deliver advanced analytics for its CRM. It also takes the Dark Cockpit to mobile devices, with customizable dashboards and reports that are optimized for mobile devices – driving even greater productivity than the 14.6% increase we measured in 2012 (read the report).