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ITWorld: "Making sense of a tangled CRM field"

November 30, 2011

CIO: "Making Sense of a Tangled CRM Field"

November 30, 2011

MyCustomer.com: "Businesses recoup $5.60 for ever $1 spent on CRM – report"

November 30, 2011

ZDNet: "CRM software returns $5.60 on every dollar invested, says Nucleus"

November 28, 2011

Analytics Applications Return $10.66 for Every Dollar Invested, Nucleus Research Finds

November 28, 2011

CRM SoftwareBlog: "Usability and Functionality – How Does Microsoft Dynamics CRM Measure Up?"

November 23, 2011

MyCustomer.com: "CRM users demanding more sophisticated tools to boost sales"

November 20, 2011

CRM Returns $5.60 for Every Dollar Invested, Nucleus Research Finds

November 18, 2011

Forbes: "A Guide to the CRM Cloud Wars"

November 15, 2011

SearchCRM: "Salesforce.com aims social collaboration tool at financial firms"

November 15, 2011

CNNMoney: "Investors love IBM, but not Microsoft. Why?"

November 14, 2011

CRMBuyer: "Fujitsu Reaches for the CRM Cloud"

November 11, 2011

TechNewsWorld: "Fujitsu Reaches for the CRM Cloud"

November 11, 2011

E-Commerce Times: "Fujitsu Reaches for the CRM Cloud"

November 11, 2011

IT Business Edge: "Nucleus Top 10 Predictions for 2012"

November 10, 2011

Microsoft, Oracle and Salesforce.com Lead the Pack in the Latest CRM Technology Value Matrix

November 10, 2011

MarketingWeek: "The vital connection between staff and the bottom line"

November 9, 2011

Maturing ERP Solutions Ready for Upgrade to Second-Generation Enterprise Applications

November 9, 2011

TMCNet: "Research Firm States More Organizations Including Call Centers Are Implementing Workforce Management Solutions"

November 8, 2011

Organizations Increasingly Look to Workforce Management Applications to Help Control Labor Costs

November 8, 2011
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