ADP: A consultative approach to HCM

January 18, 2014 - Research O14

The human capital management market has been flooded with a variety of approaches to providing HR, talent management, workforce management, and compliance functionality. ADP’s solution suite has its feet wet in the core areas within HCM, but its strongest offering is its customer consultancy and solution support services that educate customers in compliance changes and hiring tactics vital to resource deployment and more intelligent labor allocation. ADP’s consultative approach reduces decision timing, reduces risks in expansion, and increases workforce compliance through the integration of solution automation and subjective channels for feedback and advising.