Elastic ROI case study: Telecom Provider

April 14, 2022 - ROI Case Studies W56

The telecommunication services provider realized a 283 percent ROI with a payback period of 1.7 years after deploying Elastic Cloud to improve data management and observability. By adopting Elastic Cloud, the organization reduced mean time to restore (MTTR) by 80 percent, saving the organization over $100,000 annually by reducing revenue deferred from platform unavailability. The organization also improved its platform stability yielding 12 hours of incident manager time savings every month. With Elastic, the organization achieved full-stack observability with the capacity to detect incidents, avoid service disruptions, run root cause analysis, and deliver real-time metrics.