GoodData ROI case study: ServiceChannel

June 6, 2018 - ROI Case Studies S95

2018 ROI AWARD WINNER! ServiceChannel, a facilities management software company, deployed GoodData to retire an ineffective legacy program and provide customers with accessible and actionable analytics. Moving analytics to GoodData, the company increased revenue, avoided the hiring of six additional analysts, eliminated legacy system costs, improved IT and manager productivity, and improved customer adoption and engagement.
ROI: 1218%
Payback: 1 month
Average annual benefit: $4,499,531