Legion WFM optimizes frontline labor scheduling

July 28, 2025 - Research z114

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Organizations experiencing accelerated growth or facing complex frontline scheduling needs are shifting from one-size-fits-all systems to tailored WFM platforms. Legion WFM focuses on the frontline worker, with a platform designed for high-volume, labor-intensive environments, offering scheduling, time and attendance, compliance, and labor forecasting in one system. In customer conversations, Nucleus found that one organization reduced daily labor costs by more than six percent per employee by switching from 30-minute to 15-minute shift increments. In contrast, a different organization reduced its weekly scheduling time by 75 percent after switching to Legion. Another customer reported engagement strategies leading to higher productivity, with some organizations reporting a 30 to 60 percent reduction in turnover and improved employee satisfaction. Customers consistently cited automated scheduling, demand forecasting, and employee self-service capabilities as drivers of reduced administrative workload, higher operational efficiency, stronger engagement, and faster response to business changes.

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