Microsoft Dynamics 365 ROI case study: MacDonald-Miller Facility Solutions

MacDonald-Miller Facility Solutions (MMFS) deployed an integrated solution of Microsoft Dynamics 365 with Azure IoT Hub to improve operational efficiency, centralize company information and processes, and to modernize as an early adopter of Internet of Things (IoT) technology. MMFS was able to modernize its field service operation to one of proactive maintenance, reduce the time-to-completion for service calls by nearly two weeks, increase profits, and differentiate itself as an industry leader in smart building construction, optimization, and maintenance.