Salesforce Community Cloud ROI case study: Stanley Healthcare

August 9, 2016 - ROI Case Studies Q144

Stanley Healthcare deployed Salesforce Community Cloud and Service Cloud to provide customers with self-service support. Nucleus found that the project enabled Stanley to accelerate the resolution of customer and partner issues and inquiries while driving greater staff productivity.
ROI: 270%
Payback: 5 months
Average annual benefit: $929,758

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