Salesforce ROI case study: Superior Pool Spa and Leisure

Superior Pool Spa and Leisure, Ltd., deployed Salesforce Field Service Lightning (FSL) to address challenges with organization, communication, and efficiency associated with growing the business. The project enabled Superior to provide end-to-end visibility into its field service operations, improving customer satisfaction and internal communications. Superior has redeployed seven staff members while accelerating job resolution and increasing customer retention, earning the company an average of two new contracts per month.