Technology Value Matrix Second Half 2014: WFM
Human capital management (HCM) is continuing to see increased competition as customers expand aging solution deployments to include more functionality based in the cloud. As a result, workforce management (WFM) is seeing new interest from customers expanding deployments to include top-down labor management and analytics capable of translating to payroll and financial management. The Value Matrix looks at advances in usability and functionality by vendors in workforce management.