The business case for DocStar

February 16, 2024 - Research Y17

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Nucleus interviewed customers of Epicor’s enterprise content management solution, DocStar, to examine the primary benefits of the solution and future plans to drive incremental value from the platform. Organizations that deployed DocStar experienced significant time savings, reduced errors, paper cost savings, and visibility improvements across processes such as procurement, invoicing, and document management and retention. Overall, Nucleus found that customers improved workflow efficiency by an average of 35 percent. As organizations increasingly seek to re-assess the value of their technology solutions over time, DocStar is well-positioned to thrive due to its proactive attention to customer needs, strong support, and frequent investments in cutting-edge content management and process automation functionality enhancements.

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