THE BOTTOM LINE

X2Engine enabled customer to modernize and scale

A heavy machinery and power equipment distributor deployed X2CRM by X2Engine to modernize its quoting and lead management processes. With the new system, it reduced the average quote time from over 15 minutes to less than four. Over a four-day period where the company fielded over 1,600 inbound customer calls and generated 800 quotes, the sales team collectively saved five work days from this quoting improvement. It also improved lead management, and it has a 100 percent response rate to online inquiries from an auto-quoting module.