The ROI of Analytics: Transforming Decision-Making and Driving Business ROI

by Ian Campbell March 12, 2024
Companies leveraging analytics to drive decision-making gain benefits in three primary areas: reduced costs, increased productivity, and new business opportunities.

In today’s rapidly evolving business landscape, the ability to make informed decisions is crucial. Nucleus has found companies that leverage analytics to drive decision-making gain benefits in three primary areas: reduced costs, increased productivity, and new business opportunities.

Reducing Costs Through Data-Driven Insights

One of the most significant benefits of analytics, and by our estimate, accounting for more than 1/3 of the value from an analytics implementation, is the ability to identify cost-saving opportunities. By analyzing operational data, businesses can pinpoint inefficiencies and take steps to rectify them. For example, analytics can help identify areas where processes can be streamlined or where resources are being underutilized, leading to significant cost savings over time.

Increasing Productivity Through Greater Insights

Analytics provides businesses with insights into data that help improve productivity by reducing the time to make decisions. More information reduces hesitancy and ultimately the time needed to make decisions. It also reduces the likelihood of errors, reducing the cost and time lost to recover from a bad decision.  This benefit varies widely based on the user and organization but can account for 10 to 20% of the benefits received from analytics.

Uncovering New Business Opportunities

In many cases, organizations Nucleus analysts investigated noted that analytics helped uncover new business opportunities. By analyzing market trends and customer behavior, these businesses were able to identify emerging trends and customer needs that they could capitalize on. This often lead to the development of new products or services that dove revenue growth and increased market share.

Embracing the Future of Decision-Making

Analytics has transformed decision-making and driven business success over the past decade. By leveraging analytics to reduce costs, increase productivity, and uncover new business opportunities, businesses stay ahead of the competition and thrive. This trend is expected to continue expanding as AI solutions add more to the data set while simultaneously making that data more consumable, ultimately making analytics-driven businesses more successful.