Anatomy of a decision: Zoho WorkDrive

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Full-scale content services and collaboration (CSC) deployments are typically reserved for use by large enterprises. Smaller organizations, constrained by high upfront CSC costs and complexity, are typically left to either fend for themselves with manual processes or employ lightweight tools that do little to remedy inefficiencies. In many cases, the limitations of these methods ultimately inhibit an organization’s ability to scale. Zoho addresses this gap in the CSC market with its WorkDrive platform, delivering enterprise-grade functionality without the associated resource requirements. Nucleus interviewed smaller organizations using Zoho WorkDrive to understand the factors driving the selection of the platform over competitors. Decision-makers highlighted the solution’s interoperability across the Zoho ecosystem and advanced features without the associated learning curve. As several CSC leaders invest in R&D that exceeds customer requirements and bandwidth, Zoho WorkDrive balances functionality with ease of setup and use, putting organizations of all sizes and specialized needs on the same playing field.

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