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Salesforce Field Service Lightning ROI case study: POWERHOME Solar

POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution that was inefficient, had limited capabilities, and could…

The unified Oracle Cloud at OpenWorld

At Oracle OpenWorld 2019, Oracle announced a number of new human capital management (HCM) features. The new offerings include updated integration features and strategy as well as new artificial intelligence (AI) capabilities for the HCM…

Guidebook – PatientMatters SaaS solution

PatientMatters is a Florida-based company focused on simplifying the financial side of healthcare, which can easily be the most confusing and stressful aspect of the industry. PatientMatters currently provides technology and service solutions to streamline…

BlackLine ROI case study: E-commerce Services Provider

An e-commerce services provider implemented BlackLine as part of a larger financial software deployment to modernize its journal entry and account reconciliations processes. The company realized time savings and achieved improved levels of accuracy during…

Millennial sales teams at Oracle leverage tech and lead with value

Oracle identified how changing technology has made software buyers more educated and connected. Therefore, it is training its next generation of sales representatives to succeed in the digital age. Their sales representatives leverage digital tools…

Oracle’s Cloud Journey Can Withstand Hurd’s Departure

For more mature enterprise technology companies, the path from on-premise to the cloud has been challenging — a unique, nonlinear journey that each vendor has achieved with varying degrees of success. Oracle’s transition has been…

A strategic analysis: Salesforce M&A

Nucleus Research assessed recent Salesforce acquisitions to determine whether the M&A frenzy from the vendor is a comprehensive, long-term growth strategy, or a desperate response to a saturated market. Nucleus stress-tested its own assessment with…

AI and automation in employee retention

High turnover rates are costly for organizations, and retaining successful personnel is crucial for business success. The primary reasons employees leave their jobs are disengagement, lack of challenges, and limited or no room for growth.…

BlackLine ROI case study: Quest Diagnostics

Quest Diagnostics deployed BlackLine to streamline and modernize its accounting processes. The company realized time savings and increased productivity across all of its accounting teams as they transitioned away from methods using paper and Microsoft…

Reflexis helps customers replicate successful managers

At Reflexis Software’s Reflexions User Conference, the company announced a number of new modules highlighting its sustained focus on automation and machine-learning-driven solutions. As Reflexis continues its growth in the retail space, the vendor is…