Network Contacts deployed Microsoft Dynamics CRM Online to streamline its service delivery and save money for its clients. Nucleus found that Network Contacts was able to improve and tailor its customer service in Dynamics CRM…

AvePoint deployed Microsoft Dynamics CRM Online to integrate its customer relationship management (CRM) solution with other elements of the Microsoft cloud technology stack. Nucleus found that AvePoint was able to implement Dynamics CRM Online quickly…

Wisconsin Physicians Service Insurance Corporation (WPS), a not-for-profit health insurer, deployed Hyland OnBase to alleviate inefficiencies in processing Medicare-related contracts. Working with consultants from Naviant, Inc., WPS implemented Hyland Software, Inc.’s technology to automate key…

Nebraska Furniture Mart deployed Ultimate Software’s UltiPro to replace an inefficient, legacy solution from ADP for human capital management (HCM). With UltiPro, the employer gained a fully integrated cloud-based technology. Nucleus’s analysis found that UltiPro-based…

Vectren Corporation, an energy holding company, was keen on being able to expand its use of Skillsoft. They were able to do so by replacing an old learning management system (LMS) with a Skillsoft-compatible LMS…

2016 ROI AWARD WINNER! EMS Inc. deployed Interactive Intelligence Communications as a Service (CaaS) to replace an existing hosted platform and provide multichannel capabilities for its contact center. Nucleus found that EMS’s strategy enabled it…

A retail food company deployed IBM Customer Analytics to modernize its Web infrastructure and gain better insights into customers’ experiences on its Web properties. Nucleus found that the project enabled the company to develop a…

A federal agency engaged Acumen Solutions to implement a correspondence management system built on the Salesforce platform that supported multiple channels for constituent and interagency communications. Nucleus found that the project enabled the agency to…

2016 ROI AWARD WINNER! Trustpilot deployed Zendesk to establish an international support desk that was scalable, could accommodate multiple languages, and could support the continued growth of the company. Nucleus found that the project enabled…

Pet Supplies Plus deployed Manhattan Associates’ Open Systems Inventory Optimization application to support inventory planning and replenishment for its growing store network. Nucleus found that the solution drove a number of benefits for Pet Stores…

2016 ROI AWARD WINNER! MediGain deployed GoodData’s business intelligence (BI) software to increase analysis efficiency as the company is experiencing rapid growth through a series of acquisitions. Nucleus found that GoodData allowed MediGain to not…

2016 ROI AWARD WINNER! Mercy Technology Services (MTS), the IT arm of a Midwest Catholic health care system, was contending with an underutilized and underequipped solution for learning. As the outgoing technology’s replacement, Skillport –…

Black River Produce deployed VAI S2K Enterprise for Food with a voice warehouse picking system to transform the business model from a manual system, replace an enterprise planning application, and support its future growth plans.…

2016 ROI AWARD WINNER! Supply.com deployed IBM Marketing Cloud (formerly Silverpop) to enhance its digital marketing efforts. Nucleus found that the project allowed Supply.com to rapidly expand its business by identifying new income opportunities such…

2016 ROI AWARD WINNER! Beijer Byggmaterial AB deployed IBM WebSphere Commerce to create its e-commerce presence, with an interactive Web site to support online sales and drive greater in-store sales by marketing to both the…

Greenspoon Marder deployed Ultimate Software’s UltiPro to replace a severely limited solution solely for payroll that combined outsourcing and Microsoft Access–based functionality. With UltiPro, Greenspoon Marder gained fully integrated, cloud-based technology not only for payroll,…

An anonymous airline deployed IBM Cognos Business Intelligence (BI) to expand reporting and analytics throughout the enterprise with improved self-service capabilities and easier access to data. Nucleus found that IBM Cognos BI enabled the company…

2016 ROI AWARD WINNER! The Marbridge Foundation deployed Datawatch Monarch to assist in the transfer of all of its payroll data, which was stored as pdf files, into its new payroll system. Nucleus found that…

To eliminate a mostly spreadsheet- and paper-based approach to human resources (HR), Ashoka deployed FinancialForce HCM. Nucleus’ investigation revealed that Ashoka found in the vendor’s solution a capable, exceptionally affordable technology for human capital management…

Life Time Fitness deployed Salesforce Marketing Cloud to modernize its outgoing e-mail marketing. The goal was to connect with each prospect or member in a 1-to-1 relationship. Nucleus found the project enabled Life Time Fitness…

Ross Environmental Services, Inc., deployed Ultimate Software’s UltiPro to modernize HR capabilities and move from a paper-based operation to a fully integrated cloud-based solution. Nucleus determined that the transition was accomplished smoothly and led to…

Nextiva implemented Salesforce’s business-to-business (B2B) marketing solution, Pardot, to upgrade and optimize the efficiency of its automated marketing campaigns. Nucleus found that the Pardot deployment resulted in increased visibility into prospect behavior for both sales…

Rosetta Stone deployed Salesforce Service Cloud to replace an application that limited its ability to scale and grow. Nucleus found that the Service Cloud deployment enabled the company to reduce average call handling time and…

2016 ROI AWARD WINNER! Wipro Ltd. deployed a custom application built on the IBM MobileFirst Platform to automate the visitor entry process and make it paper free. Nucleus found that the MobileFirst Platform enabled the…

Dealing in the sales and maintenance of construction equipment, Warren Equipment Company turned to Ultimate Software to replace ADP for payroll, core HR, and an applicant tracking system (ATS). By displacing ADP Enterprise Platform 3…

Home Instead Inc., franchisor of the Home Instead Senior Care franchise network, deployed Igloo Software to better support its needs as a growing organization. Nucleus found the solution drove a number of benefits for a…

2016 ROI AWARD WINNER! GoSquared deployed Salesforce Desk.com to create a centralized multichannel system to manage support inquiries. Nucleus found that the Desk.com application significantly shortened wait time for callers while enhancing a much-needed knowledge…

OHM Advisors deployed Deltek’s project management and accounting solution to support its business growth and to leverage capabilities offered by Deltek that it did not previously have. Nucleus found that moving to the cloud-based solution…

An anonymous company deployed Salesforce Sales Cloud and a number of third-party applications to drive greater automation of its marketing, sales, and project management processes. Nucleus found the project drove greater sales, marketing, and implementation…

Minnesota Metro Transit deployed the SmartForecasts tool from Smart Software to handle intermittent demand for equipment parts at the public transportation system. Nucleus found that the inventory optimization (IO) application reduced parts inventory, emergency transshipments,…

The Vitamin Shoppe deployed a solution from 4R Systems Inc. to improve replenishment and inventory performance for both its in-store and online business. Nucleus found that 4R’s Store and DC Replenishment Optimized Inventory Service allowed…

A large telecommunications company deployed BMC Control-M to provide greater stability that would support automation in its billing department. Nucleus found that with high levels of success in automating billing processes, the team was able…

An anonymous manufacturing company deployed PTC Windchill to better control and consolidate parametric computer-aided design (CAD) data that was previously unmanaged on network drives, and later they replaced an enterprise content management (ECM) system that…

Medtronic Patient Monitoring and Recovery (PMR) experienced improved employee productivity via more efficient content creation with its deployment of Inkling. Nucleus found that Medtronic PMR was also able to leverage the solution to revamp its…

To replace a human resource outsourcing (HRO) solution that left the employer without control over an error-prone HR process, ACCO Brands deployed Ceridian’s Dayforce HCM for payroll and to establish a human resource information system…

An anonymous chemical manufacturer deployed Terra Technology’s Multi-Enterprise Demand Sensing and Multi-Enterprise Inventory Optimization (MEIO) software to reduce forecast error and rightsize its inventory holdings for its business in Europe, the Middle East and Africa.…

BancVue deployed software from SugarCRM to provide sales, customer service, and marketing with a single point of access to customer information. Nucleus found that moving from multiple data sources and systems enabled the company to…

GLOBALFOUNDRIES deployed Apttus applications to modernize a time-consuming manual process to develop customer quotes for full, custom-made semiconductor products. Nucleus found the project enabled GLOBALFOUNDRIES to streamline and automate product generation processes while reducing the…

Cardinal Health deployed LLamasoft’s supply design tool to evaluate the makeup of its distribution network and find ways to reduce inventory, transportation and labor costs while improving service to its customers. On the initial project…

Biola University deployed Vena Solutions to improve its complex budgeting process. Nucleus found that Vena allowed the university to enhance decision making, increase data visibility, improve staff productivity, and increase accuracy. As a result, the…

Wind River deployed Salesforce Sales and Service Cloud in order to replace an older system with limited functionality and on-premise constrictions. The company wanted to consolidate its shared data while streamlining applications for sales and…

Jaybird deployed NetSuite in order to manage its growing business needs as its customer base increased. Nucleus found that by using NetSuite, Jaybird has avoided several costs from key areas including hiring customer service staff…

A European university deployed EfficientIP to streamline and improve the management of its network’s IP addresses, DNS zones, and DHCP scopes. Nucleus analysts found that moving from a legacy application with limited functionality to EfficientIP…

A medium-sized software company deployed GoodData to provide sales people, managers, and executives with access to data-driven insights. Nucleus found that the solution was scalable across the organization, leveraging automation to efficiently collect data from…

2016 ROI AWARD WINNER! The City of Buffalo deployed LAGAN Enterprise from KANA to utilize analytics capabilities for its Operation Clean Sweep program. Nucleus found that the solution enabled the city to efficiently leverage its…

2015 ROI AWARD WINNER! Room & Board implemented Salesforce Marketing Cloud Predictive Intelligence to support targeted e-mail and Web marketing. The project enabled the brand to make its online experience better reflect its in-store experience,…

2015 ROI AWARD WINNER! SpotPromo deployed Pentaho business analytics to analyze multiple data sets on product pricing, inventory, brand, and other information to provide a more complete set of market data services to its clients.…

2015 ROI AWARD WINNER! Raise.com deployed GoodData to replace an out-of-the-box product that lacked the flexibility to adjust to Raise’s reporting needs. The GoodData solution delivered detailed, real-time insight into the performance of sales and…

2015 ROI AWARD WINNER! Formstack deployed Salesforce Desk.com to support its growing customer support requirements and its “whole-company support” policy, where all employees are empowered to support customers. Nucleus found moving to Desk.com enabled Formstack…

Activision integrated Salesforce Social Studio (formerly Radian6) with its Service Cloud deployment to modernize its service and support offering by introducing a new category of service across its social channels. Consolidating a variety of disparate…